Thank you for choosing the polycom soundpoint ip 550560, a fullduplex, handsfree sip desktop phone. Thank you for choosing the polycom soundpoint ip 550, a fullduplex, handsfree sip desktop phone. This chapter provides an overview of the ip phone features and capabilities. The polycom soundpoint ip 550 desktop phone features polycoms revolutionary hd voice technology that incorporates wideband audio for over twice the voice clarity. Polycom soundpoint 550 quick guide penn web directory. Using the basic features of your soundpoint ip 550 phone your soundpoint ip 550 phone is designed to be used like a regular phone on a public switched telephone network pstn. See manual page 21 operation ipitomy confidential 7 to quit the redial menu, press menu or quit soft key.
Polycom soundpoint ip phone systems user guides, manuals and. The following guide will walk you through the process of provisioning your polycom phone to work on fluentclouds new and improved hosted phone system. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with others in the. Installation the following provides basic installation instructions. The polycom ip 550 phone also boasts an integrated xhtml microbrowser that allows users to take advantage of productivityenhancing webbased applications. If this option is used, the phone will no longer receive updates from 8x8 without using the clear upgrade server option. Configure ip address and sip registration on polycom ip phone. Press service button to check the missed call list. Intercom feature for the polycom vvx phone line onsip. To enable this feature, go to resources tab, click on mac address of vvx phone you wish to use this feature, phone details box on left modify, select intercom, save and restart the phone to pick up the change. The soundpoint ip 550560 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality.
The intercom feature is available on any polycom vvx phone registered with the onsip boot server and must be turned on to work. The ip phone is a device that provides voice communication over ip network. We are the global communications company that powers authentic human connection and collaboration. The highresolution graphic display supplies c ontent for call information, multiple languages, directory access, and system status.
Calling from missed call list to call one of the 10 last missed calls. For detailed information please consult the comprehensive soundpoint ip 550. It also explains how to program system settings for your desk phones and cordless phones. Power over ethernet using a regular cat5 cable optional a ccessory from polycom, the phone can be powered from a poe ieee 802. Only the polycom trio can import speed dials via a usb stick in this format here here settingsadvanced with the 456 combination password or t. Placing calls from favorites and recent calls on the polycom vvx phones adjusting volume and mutingunmuting installing expansion modules or sidecars using the do not disturb dnd feature enablingdisabling call forwarding enabling headset echo cancellation getting the phones ip address conference calls polycom 3235. The polycom soundpoint ip550 poe is amongst the most popular polycom ip phones for use with asterisk, trixbox, switchvox and other open sip based ip pbx platforms and services. User guide soundpoint ip 550 1 2 parts list the following components are included in your soundpoint ip 550 package. If multiple lines are configured on your phone, select the line to forward from the list. Thank you for choosing the polycom soundpoint ip 550, a fullduplex, hands free sip desktop phone. They are all working in the sense that they startup and connect to the internet, etc. Soundpoint ip 550 always offers excellent voice quality whether using the handset, headset, or speakerphone.
This section of your owners manual is your guide to using the hosted pbx phone system and its features. The soundpoint ip 550 560 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. When the phone is unable to sync with ringcentrals date and time servers, the phone may display an incorrect date and time. Ip 550, ip501, ip650, soundpoint ip300, soundpoint ip301. Polycom soundpoint ip 550 business voip phone systems.
To answer an incoming call when configured for multiple call appearances. This section of your owners manual is your guide to using the hosted pbx. Polycom soundpoint ip 550 phone s builtin ieee 802. Polycom soundpoint ip 550 phone lowest prices business. How to factory reset polycom phone when default password does. This version of polycom ip 550 manual compatible with such list of devices, as. Nov 06, 2015 this tutorial is for users who want instructions on how to use the polycom quick setup qsetup menu to activate the phone for service. Thank you for choosing the polycom soundpoint ip 650 business phone. The following figure shows an incoming call from 18007659266 on the same line. Polycom soundpoint ip 550 desktop phone is engineered to make installation, configuration, and upgrades as simple and efficient as possible. Managing bandwidth usage on polycom video endpoints. Check out the provisioning a polycom soundpoint guide here, or follow the steps below to manually configure your polycom phone.
Polycom soundpoint ip 550 user manual pdf download. Polycom soundpoint ip 550560 phone user guide the polycom ip 550 desktop phone delivers advanced features and capabilities, such as shared call bridged line appearance, busy lamp field blf, presence, text messaging, and buddy lists. When a polycom phone is added to to an account, the phones date and time is acquired from the ringcentral user accounts date and time settings. The newly added speed dial is shown on the phone idle screen if a favorite index was used. Polycom soundpoint 550 quick user manual pdf download.
Ovislink polycom call center headsets 2 year warranty. Please note that you may contact a fluentstream support technician to assist you with th. Polycoms patented acoustic clarity technology delivers crystalclear, noise and echofree sound. It is not recommended to use the firmware update drop down inside the polycom webgui. Ovislink polycom call center headsets are compatible with polycom ip phones and come with a single or double earpiece.
Make sure you familiarize yourself with these terms and conventions so you understand how to perform phone tasks. The polycom ip 550 desktop phone delivers advanced features and capabilities, such as shared call bridged line appearance, busy lamp field blf, presence, text messaging, and buddy lists. However, i cannot get to the factory reset option as many instructions recommend. Polycoms patented acoustic clarity technology for crystalclear, noise and. These polycom soundpoint ip 550 phones are refurbished with new cords. Poly studio x family delivers radical simplicity to your meeting rooms. The software is protected by united states laws and international treaty provision. Placing calls from favorites and recent calls on the polycom vvx phones adjusting volume and mutingunmuting installing expansion modules or sidecars using the do not disturb dnd feature enablingdisabling call forwarding enabling headset echo cancellation getting the phone s ip address conference calls polycom 3235. Ip phone features the ip phone incorporates many advanced features, designed to offer sophisticated functions together with easy operation.
Polycom vvx 500 business media phone user guide x conventions used in this guide as you read this guide, youll otice that the sa ue ter us ad co vvetio vs are used repeatedly. It provides telephone features such as shared call appearance, call hold, call transfer, and do not disturb. With a tanglefree, rj9 quickdisconnect cord, overthehead design, and adjustable headband, these headsets are easily connected to the polycom phone s headset jack. User guide soundpoint ip 550560 phone polycom limited warranty and limitation liability limited warranty. Polycom soundpoint ip 335 user guide polycom soundpoint ip 550560 quick user guide. It delivers crystalclear hd voice quality that meets the voice communication needs of even the most discerning users. Please follow the instructions found in the customer center login and permissions required or contact customer support if you need additional assistance. When a polycom phone is added to to an account, the phone s date and time is acquired from the ringcentral user accounts date and time settings.
The polycom ip 550 phone also boasts an integrated xhtml microbrowser that allows users to take advantage of. Unless specifically noted in this guide, both phones operate in the same way, and the information in this guide applies to both phones. Polycom vvx business media phones user guide uc software 5. The phone supports shared callbridged line appearance, an essential feature for effective phone interaction between busy professionals and their business contacts. The polycom soundpoint 650 phone provides business telephony features and functions such as multiple call appearance, call hold, transfer, and conferencing over an.
Polycom warrants to the end user customer that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from polycom or its authorized reseller. Polycom 550 phone the polycom 550 soundpoint ip is a 4 line voip voice over ip phone that will allow you to use new technology without the need for a traditional pbx phone system. Static forwarding to forward all incoming calls to another party. Only the polycom trio can import speed dials via a usb stick in this format here here polycom trio 8800 or trio 8500 is the same and follows the same principle as already shown for the vvx example. The polycom soundpoint ip 550 desktop phone features polycom s revolutionary hd voice technology that incorporates wideband audio for over twice the voice clarity. The phoneyour phone these terms refer to either the vvx 300 or vvx 310 phone. This unit provides business telephony features and. The manual configuration guide of a polycom soundstation can be found here. The polycom ip550 poe soundpoint desktop phone features polycoms revolutionary hd voice technology, which brings lifelike richness and clarity to every call. Polycom warrants to the end user customer that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from. Throughout this guide, vvx 300 is used to represent both the vvx. View and download polycom soundpoint ip 550 user manual online.
The soundpoint ip 550 is a premium, fourline, sip desktop phone. Polycom soundpoint ip 550 cuttingedge sip feature set meets polycom hd voice revolutionary sound quality and advanced features in a fourline sip phone introducing the soundpoint ip 550 desktop phone, a fourline sip phone that delivers calls of unprecedented richness and clarity and supports a comprehensive range of cuttingedge features. The polycom 4 and 6line desk phones provide a powerful, yet flexible ip. Telephone overview your phone 1 line keys 2 feature buttons set a 10 feature buttons set b 6 12 scroll buttons message waiting indicator mwi 11 delete 3 hold resume 4 volume keys 8 headset 9 mute 7 speaker phone 5 softkeys 5. Polycom soundpoint ip 550 4 line voip phone voip supply. Configuring your polycom soundpoint ip phone to register with 3cx phone system. The polycom 550 soundpoint ip is a fullduplex, handsfree session initiation. Page 74 user guide soundpoint ip 550 phone for example, the following figure shows an active call with greg slowski on line 6721. Page 1 user guide for the polycom soundpoint ip 550 560 phone for 8x8 virtual office sip 3. We provide several tools to assist in every aspect of your poly solutions. Page 90 user guide soundpoint ip 550 phone polycom limited warranty and limitation liability limited warranty.
Polycom vvx 300 and 310 business media phones user guide. In this user guide, you will find everything you need to quickly use your new phone. Connect the countryspecific ac cord to the power adapter. The following types of icons are available on vvx phones. Polycom s patented acoustic clarity technology delivers crystalclear, noise and echofree sound.
The highresolution graphic display supplies content for call information, multiple languages, directory. To change or set the time as a user please see set hours of operation and. The soundpoint ip 550 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. I have tried the menusettingsadvanced with the 456 combination password or t. The soundpoint ip 550 desktop phone features polycoms revolutionary hd voice technology, which brings lifelike richness and clarity to every call. You call place calls, transfer a call to someone else, or conduct a conference call. Factory resetting a phone is an advanced process and can result in more issues if done incorrectly. The tutorial also show how to manually restart the phone if. Ip phone polycom soundpoint ip 550 user manual fullduplex, handsfree sip desktop phone 108 pages for 8x8 virtual office 82 pages. The polycom soundpoint ip 550 always offers excellent voice quality whether using the handset, headset, or speakerphone. Network port power adapter 24v dc pc connection optional. Polycom vvx 300 and 310 business media phones users guide version 5. Aug 09, 2016 configure ip address and sip registration on polycom ip phone.
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